Contact IPTVSVIP Support
Need help choosing a plan, completing an order or setting up your service? Contact us through WhatsApp or email and include the details below so we can assist you efficiently.
WhatsApp Support
Message us for product questions, payment assistance and setup support.
Email Support
Send your question to our support inbox and we will reply as soon as possible.
Digital delivery and support
After payment confirmation, setup information is delivered electronically, normally within 5–30 minutes and no later than 24 hours in exceptional cases.
Support covers account activation, login configuration, compatible-player setup and service-side access troubleshooting. It does not include device repair, ISP or VPN problems, third-party application fees or failures, or unsupported devices.
Help us assist you faster
- Include your order number when asking about an existing purchase.
- Tell us your country, device and application.
- Describe the issue and include a screenshot of any error message when possible.
Security reminder: Never send passwords or complete payment-card details by email or WhatsApp.
Registered business
Operator: Arara Co., Ltd.
Registered address: C-305, 68 Hyanggyo-ro, Icheon-si, Gyeonggi-do, Republic of Korea
Email: iptvsvipservice@gmail.com